Integrations

Works with your current stack

Ingest calls from common platforms, push insights to your tools, and export data for reporting.

Supported platforms

If you can provide call audio or transcripts, we can start. Integration depth varies by platform. We'll confirm the data path in the demo.

Contact Centre as a Service

Genesys Cloud

NICE CXone

Five9

Talkdesk

Amazon Connect

Twilio Flex

CRM

Salesforce

HubSpot

Zendesk

Collaboration

Microsoft Teams

Slack

Data

Snowflake

Implementation requirements

To get accurate reporting, we need consistent agent identifiers and product mapping.

What you need to provide

  • Audio files

    MP3, WAV or M4A format. Batch upload or automated feed.

  • Agent identifiers

    Consistent names or IDs so calls are attributed correctly.

  • Product mapping

    Which product or campaign each call relates to.

  • Scripts and non-negotiables

    Your compliance rules and call scripts for analysis configuration.

Data residency

Call audio and transcripts are processed and stored in the region you select during onboarding. We can confirm data residency requirements during the demo.

For details on how data is handled, see our data hosting and privacy pages.

Want to see how Vootery flags compliance misses and deal killers in under a minute?

Bring a call sample, your scripts or non-negotiables, and your current QA process.

Book a Demo